Cancellation and refund policy for all courses

Deposits for discounted courses are non-refundable.

Cancellations must be received via email in advance of the event.

The following cancellation charges apply:

•    6+ weeks notice from start date: Full refund (excluding deposit for discounted courses)
•    4-6 weeks notice from start date: 40% refund (excluding deposit for discounted courses)
•    0-4 weeks notice from start date: No refund
•    Failure to attend from start date: No refund

If you are unable to attend the course someone else may attend in your place at no additional cost.

All requests for substitutions must be received via email at least 24 hours before the course begins with the name, contact email and telephone number for the replacement student.

Courses cannot be deferrred to a later date.

EXCEPTIONS FOR COVID LOCKDOWN ONLY

In the event of the classes being cancelled due to a new Covid lockdown you will be reimbursed for the classes you were unable to take on a pro-rata basis.

Otherwise, the cancellation fees are as listed above.