Cancellation policy

Cancellation and refund policy for all courses

Cancellations must be received via email in advance of the event.

The following cancellations charges apply:

  •    6+ weeks notice from start date: Full refund
  •    4-6 weeks notice from start date: 40% refund
  •    0-4 weeks notice from start date: No refund
  •    Failure to attend from start date: No refund

 

If you are unable to attend the course someone else may attend in your place at no additional cost.

All requests for substitutions must be received via email at least 24 hours before the course begins with the name, contact email and telephone number for the replacement student.

Courses cannot be deferrred to a later date.